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Dear user,
in accordance with art. 13 of EU Regulation no. 679/2016, we want to supply a simple clear privacy policy on how we will process the personal data provided by you or collected while you surf our website.
To read the cookie policy, click here.
Data controller
The Data controller is Bologna Welcome S.r.l.
Legal Headquarters P.zza Nettuno, 1 - 40124 Bologna
Contact point for information
1. WHAT IS THE LIFE CYCLE OF PERSONAL DATA? PERSONAL DATA BEING PROCESSED, PURPOSE AND LAWFULNESS OF DATA PROCESSING
CONTACT AND INFORMATION
| What personal data do we process? | Why do we process them (purpose and legal basis)? | What happens if we cannot process data? | For how long do we process them? |
| Name and surname Email Phone no. | Processing is based on the consent of the interested party in order to answer his requests for information and clarifications as regards the controller’s processing of data. | Failing to supply the data makes it impossible to process the request and provide an answer. | The data are processed for the time necessary to answer the request for information. |
WHO WILL GET TO KNOW MY DATA?
The personal data will not be divulged or communicated to third parties.
SUBSCRIBE TO OUR NEWSLETTER SERVICE
| What personal data do we process? | Why do we process them (purpose and legal basis)? | What happens if we cannot process data? | For how long do we process them? |
| Name and surname Email Country and/or city of provenance* Data on habits and travel preferences* |
The processing is based on the consent of the interested party. The interested party can subscribe to the newsletter service in order to keep up to date as regards the activities of the data controller; |
Supplying data is optional but not supplying them impedes the subscription to the newsletter. Failure to consent to the receipt of commercial offers or to profiling does not impede the subscription to the newsletter service but the user will not be able to receive all the offers made by Bologna Welcome. | The subscription to the newsletter service is unlimited until the consensus is revoked by the interested party or until the end of the service. Data will be stored for a period of 12 months. Data will be made anonymous for further processing (profiling). |
WHO WILL GET TO KNOW MY DATA?
The personal data will not be divulged or communicated to third parties without the consent of the interested party.
SUBSCRIBE YOUR BUSINESS TO AFFILIATE SECTION
| What personal data do we process? | Why do we process them (purpose and legal basis)? | What happens if we cannot process data? | For how long do we process them? |
| Personal data Contact data Business data Images | The processing enables the establishment and fulfilment of the contractual relationship as well as the compliance with all related tax and instrumental/functional administrative regulations and/or anyway useful for the establishment and fulfilment of the contractual relationship for the subscription to Bologna Welcome’s affiliate programme. | Supplying the data is necessary to conclude the contract; not supplying data makes the subscription to the Affiliate Section impossible. Loading images is optional and not loading them does not impede the subscription to the affiliate programme. | Data are processed for the duration of the contractual relationship and, following that, for the period of time required by law for administrative, tax/accountancy purposes. |
WHO WILL GET TO KNOW MY DATA?
Personal data will not be divulged on the Bologna Welcome website. Any publication of content (e.g. Images, contact data) on the website is based on the consent of the interested party. Personal data will be communicated to our commercial partners collaborating for the promotion of Bologna Welcome affiliate activities . Supplying data is a contractual obligation, not supplying will result in not being able to take advantage of the opportunities provided by the affiliate programme in terms of visibility and business increase.
The interested party loading images taken in their business is the sole owner of said images and guarantees that their processing, also as regards interested third parties, is lawful and based on free, unequivocal, specific, informed consent or on another lawful juridical base.
PURCHASE BOLOGNA CARD, BOOK AND SERVICE OR MAKE OTHER ONLINE PURCHASE
| What personal data do we process? | Why do we process them (purpose and legal basis)? | What happens if we cannot process data? | For how long do we process them? |
|
Name and surname Email |
Processing enables the establishment and conducting of the contractual relationship as well as the fulfilment of all related tax and instrumental/functional administrative regulations and/or anyway useful for the establishment and fulfilment of the contractual relationship to purchase the Bologna Card, to book a service (e.g. stay in a hotel) or to purchase online or in-store products and services (e.g. tours, tourist packages). |
Supplying the data is necessary to conclude the contract; not supplying data makes the purchase impossible. Without your phone number we can’t inform you about possible schedule changes or contact you for logistical needs of guided tours or other services of ours. |
Data are processed for the duration of the contractual relationship and, following that, for the period of time required by law for administrative, tax/accountancy purposes. |
| Name and surname Email | For what concerns the marketing of services and products similar to those already purchased, the processing is based on our legitimate interest. | Supplying personal data is optional and does not impede the purchase. The interested party has the right to oppose direct marketing at all times. | Sending marketing offers for services similar to those purchased is unlimited until the consensus is revoked by the interested party or until the end of the service. |
| Phone no. Date of birth Country and/or city of provenance Data on habits and travel preferences | Data are collected with the consent of the interested party for statistical purposes and to market experiences and products in line with the preferences of the interested party. | Supplying data is optional; not supplying them does not impede the purchase but impedes the possibility of suggesting similar services or collecting statistical information on the service provided. | Data will be stored for a period of 12 months (profiling). Data will be made anonymous for further processing, for statistical purposes. |
WHO WILL GET TO KNOW MY DATA?
The personal data will not be divulged or communicated to third parties.
Personal data will be communicated exclusively to Partners supplying the services/products purchased by users (e.g. tour organisers, hotels). Some Partners may send their commercial communications only if the interested party provided his/her consent.
The personal data will not be disclosed to third parties.
ACCESS THE USER AREA
| What personal data do we process? | Why do we process them (purpose and legal basis)? | What happens if we cannot process data? | For how long do we process them? |
| Name and surname Email Access credentials | Processing is based on the consent of the interested party so as to enable the access to the user area of the Bologna Welcome website. | Data processing is optional but not supplying the data makes it impossible to access the personal area. | The data is processed for the duration of the subscription to the personal area, at the interested party discretion. |
WHO WILL GET TO KNOW MY DATA?
The personal data will not be divulged or communicated to third parties.
BECOME A MEMBER OF THE BOLOGNA CONVENTION BUREAU
| What personal data do we process? | Why do we process them (purpose and legal basis)? | What happens if we cannot process data? | For how long do we process them? |
| Personal data Contact data Business data Personal and contact data of the organization contact person |
Processing enables the establishment and fulfilment of the contractual relationship as well as the compliance with all related tax and instrumental/functional administrative regulations and/or anyway useful for the establishment and fulfilment of the contractual relationship for the participation to the Bologna network Convention Bureau network. | Supplying the data is necessary to conclude the contract; not supplying data makes the participation to the Bologna Convention Bureau impossible. | Data are processed for the duration of the contractual relationship and, following that, for the period of time required by law for administrative, tax/accountancy purposes. |
WHO WILL GET TO KNOW MY DATA?
Personal data will not be divulged on the Bologna Welcome website. Any publication of content (e.g. images, contact data) on the website is based on the consent of the interested party. Personal data will be communicated to our commercial partners collaborating for the promotion of the activities of Bologna Welcome affiliates. The supply of data is a contractual obligation; not supplying the data makes it impossible to collaborate with the network, be involved in the organisation of events or receive information.
RECEPTION OF CVS
| What personal data do we process? | Why do we process them (purpose and legal basis)? | What happens if we cannot process data? | For how long do we process them? |
| Personal data Contact data Career data | Recruitment | Failing to supply the data makes it impossible to process the request and provide an answer. | 1 year |
WHO WILL GET TO KNOW MY DATA?
The personal data will not be divulged or communicated to third parties.
2. HOW IS PERSONAL DATA PROCESSED?
The data collected are processed mainly with IT tools. Suitable safety measures are observed to prevent the loss of data, illicit or incorrect use and unauthorised access. The Data controller collects personal data via specific contact forms or the same are forwarded to the Data controller via email The Controller sends email messages to users who have given their consent via a newsletter management service. For the newsletter and marketing/advertising service, we use the HubSpot service to send email messages. Personal data are processed mainly within the European Union territory.
- When you make a purchase on our website, some data could be processed by data centres located in Switzerland through one of our Personal data processing managers. The transfer of data to Switzerland guarantees a suitable level of protection in accordance with the European Commission’s adequacy decision of 26 July 2000.
- Some services provided by our Data Processing Managers (Newsletter service, management and CRM, other services) involve a transfer of personal data to the United States of America. The transfer of data to the U.S.A. guarantees a suitable level of protection, as companies adhere to the Privacy Shield agreement that binds US companies to guaranteeing protection levels that comply with
- EU parameters.
WHY DO WE ASK MORE INFORMATION ABOUT YOU?
If the interested party agrees, profiling is used to market experiences, services and products in line with the interests shown by the interested party. No automatic decision is taken and your consent enables us to remind you to visit events or places similar to those you have already visited, to inform you on new editions of events you attended or to advertise products and services that we think might interest you. With this type of processing, we can contact you via email, phone, SMS or other means you have given your consent to to inform you about places, products, services or events in Bologna that most suit your tastes. |
The interested party has the right to oppose processing for profiling and direct marketing purposes. |
3. WHO IS PROCESSING PERSONAL DATA?
Personal data are processed by authorised internal personnel suitably trained, who will anyway be bound by professional secrecy and maximum confidentiality. Personal data are processed by companies that deal with website update and maintenance or that supply other services to the Data controller. They are formally designated as personal data processing managers and are bound to comply with the safety technical and organisational measures that guarantee the protection of personal data.
For some projects, services or products, personal data are processed together with third parties in their capacity as Co-Controllers of the processing of personal data, by defining the purposes and methods of processing with an agreement also in order to ensure the protection of personal data. For example, the single providers of tours or tourist packages are co-owners of the processing and process the data to allow you the access to the service. Bologna Fiere is Data Co-controller for some activities, such as for example sending promotional material to Bologna Welcome Card Art Week buyers.
4. THE INTERESTED PARTY HAS THE RIGHT TO REQUIRE
| Access to personal data | The interested party has the right to obtain the confirmation that his/her personal data are being processed, more information on the processing as well as a copy of the personal data. |
| Modification of personal data | The interested party can require the modification of personal data to guarantee its correctness. |
| Cancellation of personal data | The interested party can obtain the cancellation of personal data in the cases envisaged by art. 17 of the GDPR. The interested party has the right to obtain the transformation into anonymous form or the blocking of the data processed in violation of the law in accordance with art. 7 of Legislative Decree. 196/2003. |
| Data limitation | The interested party may ask for the processing of data to be limited, opposing their cancellation should it be necessary to exercise or defend a right in court. |
| With reference to the personal data processed with automated means, the right to data portability.. | The interested party has the right to receive personal data in a structured format of common use. |
When the processing is based on consent, the interested party has the right to withdraw consent at all times.
| The interested party can oppose the processing of personal data | The interest party has the right to oppose direct marketing at all times. Some personal data supplied voluntarily by the interested party can be used for user profiling purposes but no decision with automated processes is applied. Profiling is based on manifest consent provided by the interested party, who may oppose it at any moment. |
The interested party can require further information or exert rights in accordance with articles 12-22 of EU Regulation no. 679/2016 and art. 7 of Legislative Decree 196/2003 by contacting the Data controller at: privacy@bolognawelcome.it
The interest party can lodge a complaint with the Authority for the protection of personal data. To have more information about the right to lodge a complaint, please refer to the following web page: https://goo.gl/GLbTN9
5. POLICY FOR USERS UNDER THE AGE OF 16
Activities and services carried out by Bologna Welcome are not specifically intended for users under the age of 16 years.
If you have not turned 16 yet, under no circumstances shall you provide any personal information or personal data (e.g. first name, last name, e-mail address), without prior authorization from a parent or from a holder of parental responsibility.
In the event that Bologna Welcome becomes aware that personal information and data have been provided by a person under the age of 16, the company will take timely action to obtain the explicit consent form the parents (or a holder of parental responsibility) in order for such data to be correctly processed.
Parents or holders of parental responsibility shall submit their authorization to Bologna Welcome electronically by e-mail or personally at the company’s counters of Piazza Nettuno 1, Bologna.
In accordance with Art. 8 of GDPR, Bologna Welcome shall take all appropriate action in order to verify the validity of the information and the authorizations provided, without any misuse by users being attributable to Bologna Welcome.